2007 - Present 
Sr. Interaction Designer, Revit Architecture, Autodesk User research, 
UI design, usability
2005-2007 Work Practice Designer/Team Lead, InContext Enterprises, Inc. Led hybrid user-centered design teams and performed all aspects of contextual design including ethnographic interviews, data analysis, affinity, sequence, and flow consolidation and 
diagramming, visioning, storyboarding, user environment documentation, paper prototype designs and tests, wire frame mockups.
1997-2005 Usability/accessibility, Educational Technology Consultant, Team Lead Massachusetts Institute of Technology 
Specialized in development, support, usability/accessibility, and promotion of technologies to support teaching and learning including Stellar , MIT's learning management system, Open CourseWare (OCW) and grant funded research projects such as ArchNet ; founding member of MIT's Usability Team; initiated and led project to draft MIT's web accessibility policy and guidelines, and conducted training on web accessibility; managed team of educational technology consultants
1995-1997 Technical Support Engineer, Progress Software, Inc. Helped customers use Progress Software's products; performed first and second line support specializing in the Unix platform. Proactively moved the technical support internal documentation to the Web.
1979-1989 Patent Illustrator; Graphics System Administrator, AT&T Bell Laboratories Created illustrations of inventions for submittal to U.S.
Patent Office; led project to automate the Patent Illustration process, including researching systems, system installation, process design, coding, documentation, training, planning, system administration, user support.
quote of the day 
objective
education
